Privacy Policy

Last updated: October 1, 2026

These policies apply to every product operated by Raudah Ventures, unless a product-specific notice says otherwise.

1. Introduction

Raudah Ventures ("we," "us," or "our") operates raudah.co and its products and services (the "Services"). This policy explains how we handle personal data when you use them.

We act as controller (or the equivalent under applicable law) for personal data whose purposes and means we determine through raudah.co and our products. A payment processor or merchant of record may control data it collects for its own purposes. A product-specific notice may explain a different arrangement for particular processing.

We process personal data in accordance with applicable law. Where consent is required for a particular activity, we will request it through an appropriate notice or action.

2. Information We Collect

2.1 Account Information

When you create an account or contact us through our website, we may collect your name, email address, and account credentials.

2.2 Payment Information

Where a product takes payment, a payment processor or merchant of record may handle the transaction. We do not ask you to send full card or bank details to this website. We may receive limited transaction details, such as billing status, country, and the last four digits of a payment method.

2.3 Usage Data

We may automatically collect certain information when you access our Services, including your IP address, browser type, operating system, pages visited, features used, and access timestamps.

2.4 Communications

When you contact us via email or other channels, we collect the contents of your messages and any information you choose to provide.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate and improve our Services. These include essential cookies required for core functionality (such as authentication and session management) and analytics cookies to help us understand how visitors use our Services.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our Services.

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Process transactions and send related information
  • Respond to your inquiries and support requests
  • Improve our products, services, and user experience
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations and enforce our terms

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With trusted third-party service providers who assist in operating our Services (such as hosting, analytics, customer support, and email delivery). These providers are obligated to protect your data and use it only for the purposes we specify.
  • With third-party payment processors and merchants of record who process transactions on our behalf or, in the case of merchants of record, act as the seller of record for tax and regulatory purposes. These parties are bound by their own privacy policies and contractual obligations to us.
  • With professional advisers and service providers supporting Raudah Ventures for operational, administrative, and legal-compliance purposes.
  • When required by law, regulation, legal process, or governmental request.
  • In connection with a merger, acquisition, reorganization, or sale of assets, in which case you will be notified of any material change to controllership.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to countries where we or our service providers operate.

7. Data Retention

We retain your personal data only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our Services, and comply with legal obligations. When your data is no longer needed, we will delete or anonymize it.

Historic recruitment records may be retained where needed for records management, legal obligations, or disputes, and are handled under this policy.

8. Your Rights

Depending on your location and applicable law, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing of your data.

Rights and obligations introduced by the Digital Personal Data Protection Act, 2023 and its rules apply as the relevant provisions come into force.

To exercise these rights, contact us at legal@raudah.co. We may need to verify your identity before acting. We will respond in accordance with applicable law.

9. Children's Privacy

Our Services are not directed to children below the minimum age in the applicable Terms or product-specific terms. If we learn that personal data was collected from a child without required authorization, we will address it under applicable law.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will place a prominent notice on our website. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy, the data practices of a specific product, or to exercise any rights described above, please contact Raudah Ventures at legal@raudah.co and reference the relevant product in your message.